FREQUENTLY ASKED QUESTIONS

If you don’t find answers to your questions here, reach out to us via email or phone and we’d be happy to help.

  • Physiotherapy is a medical, hands-on approach to relieving pain and restoring function. Physical therapists are medical experts in musculoskeletal and neurological conditions and work closely with physicians. Our physical therapists evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.

    While every patient’s condition and pain is unique, your physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels. The overall goal is to restore pain-free mobility and function and to prevent the injury or pain from recurring.

  • Working with you and your doctor, we can discuss your options and help determine if physical therapy will be the right choice for you. Contact us today to discuss your current condition.

  • As a patient, you have the right to receive physical therapy at any place you choose. At Central Avenue Physiotherapy, you will receive the highest quality care while achieving the results you need. We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to help you reach your goals and live a pain-free life.

  • Book online with our team or call us to book an appointment. Not sure if Physical Therapy is what you need? Contact us and we’ll help answer any of your questions.

  • · Make a list of questions and concerns you would like to discuss with your therapist.

    · Be prepared to discuss your symptoms, previous treatments, medical history, current medications, and other relevant information with your therapist.

    · Verify your insurance benefits with our office.

    · Arrive 15 minutes early for your first appointment.

    · Wear “gym-like” clothing to your appointments.

    Find more info for patients here.

  • Yes, in most cases it does. Please contact your insurance company to determine your coverage based on your individual policy. For more information, please do not hesitate to contact our office. We do offer different payment options for your convenience.

    Contact us to verify if you’re covered by your insurance plan.

  • We accept cash, check, debit card, and credit cards. It is our policy that payment is made at the time of service.

  • Physical therapy is not meant to hurt, but to relieve pain. However, as you restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are weakened or recovering. This is a normal response to therapy treatment. Good communication with your therapist will help minimize any discomfort. We want you on your way to quick pain relief and back to normal activities.

  • Wear comfortable “gym-like” clothing.

    Dress comfortably with clothes that allow easy access for the therapist to examine your problem areas.

    For treatments, loose-fitting clothes that are comfortable for gentle exercises and supportive sneakers are often good choices to wear.

  • Typically, the first session lasts between 40-60 minutes. Each session after that may be 20-30 minutes. The amount of time will be based on your specific needs, and your therapist will discuss this with you.

  • Each patient’s diagnosis is different, and together with your therapist, we will develop a plan of care that is right for you. Your plan of care and number of visits will be determined during your first visit and explained to you by your physical therapist.

  • Physical Therapists have years of university-level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of other medical sciences. Our physical therapists have graduated from accredited Physical Therapy programs and are licensed practitioners. Our physical therapists are required to complete ongoing educational courses. Rest assured, your therapist is well-trained to evaluate and treat your condition.

  • Yes, once you have completed your therapy sessions, your therapist will review your continuing home program. We can make arrangements to meet with our Exercise Therapist to determine what equipment may be beneficial, and what exercises would be helpful in your continued recovery.